Presentation (PowerPoint, 3.5 Mbytes)

Not All Wikis Are Encyclopedias:
Other Types of Wikis and How Your Company Could Use One
Speaker: Leslie O'Flahavan, Co-Founder and Partner, E-WRITE

Most Web users are familiar with Wikipedia, the free content encyclopedia. But “encyclopedia” is just one of many types of wikis. Large and small usinesses, government agencies, and nonprofit organizations have developed all kinds of wikis, and they use wikis to enable collaboration among far-flung teams, manage meetings, and develop presentations. Some have even replaced dead-end intranets with thriving wikis. During this event, we’ll review various types of wikis and discuss how a wiki might help your organization solve a communication problem.

You’ll learn—

• What a wiki is and how they work
• How to identify different types of wikis
• Why wikis are such a popular way to publish content online
• How a wiki could help your organization
• How to recognize potential liabilities for wiki publishers

Speaker: Leslie O'Flahavan is a co-founder and partner in E-WRITE. With E-WRITE, she has helped thousands of people learn to write successfully for online readers. She has developed and delivered customized writing courses for customer service agents, help desk staff, Web content contributors, marketers, executives, demographers, county government employees, activists, federal employees, and teachers. She is the co-author of Clear, Correct, Concise E-Mail: A Writing Workbook for Customer Service Agents.

A frequent conference presenter, Leslie has addressed groups at the Call Center Exchange, FedWeb, Content Management Network, Institute for International Research, the Help Desk Institute, the Society for Technical Communication, and the Association of Internet Professionals. Several years ago she presented a popular 3-hour seminar for our CPCUG Entrepreneurs and Consultants SIG on "Writing for the Web." Leslie has also written Web content for museums, businesses, and nonprofit organizations.

Founded in 1996, E-WRITE is a writing training and consulting company that works with organizations of every size and type, teaching their employees to improve their online communication by writing user-focused Web sites and intranets, targeted e-mail marketing materials, and problem-solving customer service e-mail. E-WRITE’s writing courses are based on the belief that good writers are created, not born. E-WRITE has successfully trained employees at all skill levels and all job functions to be better writers by using a practical, hands-on approach. E-WRITE also writes Web content and online marketing materials, including repurposing print publications so they work online.

For more information on E-WRITE and its courses, visit the E-WRITE Web site at http://www.ewriteonline.com.

Location: One-half block south of the Cineplex Odeon Uptown movie theatre on Connecticut Avenue, NW, Washington, DC.

Metrorail--Cleveland Park Station on the Red Line (on Connecticut Avenue, just 1.5 blocks north of meeting site) 

Parking: Very small lot, off Macomb St., to left of library. 

Free and open to all 

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